So normally Saturdays is a very quiet day for me from a client perspective. But on April 6 [Saturday] I get a TON of Calls all complaining about their TV service and I am not a TV support specialists. Apparently when my clients attempted to reach Rogers Tech Support for TV the wait times where a minimum of 1 hour ??? So they all called me --- help :-)
During the daytime hours its seems LOTS of pixelization, sound drop outs or no sound at all were the common complaint. Yep I confirmed that was happeing to all of my 5 T'V's as well. In the evening all of that cleared up and working properly. So the only thing I was able to tell my clients Rogers are fixing the NETWORK so be patient ...... Rogers, is it not time you got your ACT together?
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