Hi,
Youtube has been lagging and buffering non stop on my rogers internet for over a month now. It has become very annoying and irritating.
I have Rogers 1gbps internet, and the speedtest on rogers website show full speed, but its only when watching Youtube that this problem occurs.
This problem is limited to Youtube only. It is not related to a specific machine/browser/addons/etc.
I have tried to use a VPN, and youtube works perfectly on that with no issues. So it is definitely Rogers internet fault.
I have also tried different DNS to see if that would solve the issue, but it does not.
How can I escalate this issue to Rogers technical support? As I feel their customer service might just give me the run around.
Any of you have any suggestions on how I can fix this on my end without using a VPN?
Thank you.
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