Did you know that the Ignite TV STB, yep all of them, all revert to a 169.x.x.x address within a very short period of time.
Why, I do not know nor will Rogers explain Why or acknowledged this.
It seems that a ipv4 address does get assigned to the STB by the DHCP server but within 60 seconds the STB reverts to a 169.x.x.x address ....the STB communicates LAN to WAN via ipv6 --- when looking at the STB diagnostic screens only ipv6 address are listed for that STB.
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